Privacy Policy

Last Updated: September 23, 2026

Welcome to SouthTrek. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how SouthTrek collects, uses, stores and protects information when you visit southtrek.in, contact us, or use our motorcycle tours, rides and travel-related services.

1. Information We Collect

Depending on how you interact with SouthTrek, we may collect the following information:

• Name and contact details.
• Phone number and email address.
• Information submitted through booking or enquiry forms.
• Ride preferences and travel requirements.
• Information required to arrange a motorcycle ride or travel service.
• Payment or transaction-related information where applicable.
• Website usage information such as browser type, device information and IP address.
• Information you voluntarily provide through email, WhatsApp, social media or other communication channels.

2. How We Use Your Information

SouthTrek may use the information collected for purposes including:

• Responding to your enquiries and requests.
• Processing ride bookings and registrations.
• Communicating with you about your selected ride or travel service.
• Providing customer support.
• Improving our website, rides and services.
• Sending important booking or service-related communications.
• Sending promotional information where permitted and where you have agreed to receive it.
• Preventing fraud, misuse or unauthorized activity.
• Meeting applicable legal and regulatory requirements.

3. Booking Information

When you enquire about or book a SouthTrek ride, we may request information necessary to organize the trip and communicate with you. The information requested may vary depending on the type of ride and services selected.

We only request information that is reasonably necessary for providing the requested service or completing the relevant transaction.

4. Payment Information

Where online payments are available, payments may be processed through third-party payment providers. SouthTrek may not directly store complete payment card details on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Cookies

SouthTrek may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us remember preferences, improve website performance and analyze website traffic.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Website Analytics

We may use analytics and similar technologies to understand website traffic, visitor behavior and website performance. These tools may collect information such as pages visited, approximate location, device type, browser information and referral sources.

7. Third-Party Services

SouthTrek may use third-party services to support website functionality, communication, payments, analytics, maps, social media integration and other business operations.

These third parties may process information according to their own privacy policies and terms of service.

8. WhatsApp and Communication

SouthTrek may use WhatsApp, telephone, email or other communication platforms to respond to enquiries and communicate about bookings and rides.

When you communicate with us through a third-party platform, that platform's own privacy policy and terms may also apply.

9. Sharing of Information

SouthTrek does not intend to sell your personal information.

We may share relevant information with trusted service providers or partners when reasonably necessary to provide requested services, process transactions, operate our website, provide customer support or comply with legal obligations.

Information may also be disclosed where required by applicable law, legal process or a lawful request from a competent authority.

10. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements or comply with applicable legal requirements.

12. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent for certain communications.
• Ask questions about how your information is being used.

To make a privacy-related request, please contact us using the details provided below.

13. Children's Privacy

SouthTrek's website and services are not intentionally directed toward children without appropriate parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable law.

14. External Links

Our website may contain links to external websites, social media platforms, booking services or other third-party websites.

SouthTrek is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

15. Changes to This Privacy Policy

SouthTrek may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or business practices.

Any updated version will be published on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, please contact SouthTrek:

17. Consent

By using the SouthTrek website, submitting an enquiry or booking a ride, you acknowledge that you have read and understood this Privacy Policy.